Email Overview

• Custom email addresses Your accounts use your own domain name.
• Ample mail storage All users get at least 6 GB of storage.
• Powerful mail search tools, the power of search is available for your inbox. Find saved messages instantly, even if you don't keep your mail organized.
• Integrated contact list helps you keep track of your contacts by automatically remembering people that you've corresponded with.
• Integrated instant messaging See who's online and instant message with them in real-time, right within the mail browser window. Chat conversations are saved and searchable, just like email conversations.
• Integrated calendar features recognizes meeting requests and invitations, and helps you RSVP without ever leaving your inbox.
• Virus, spam and phishing protection uses powerful technology to effectively block viruses, filter spam, and alert you when you receive phishing messages. These features help provide a safer email experience.
• IMAP, POP and mail forwarding Download messages to applications like Outlook and Eudora, or POP messages from another email address into your inbox. With IMAP, any actions (marking as read, replying, archiving) you take using your desktop client or mobile device will propagate immediately and automatically to Gmail. Email forwarding gives you more flexibility by letting you check your mail from another email account.
• Mobile access Install the Gmail mobile application onto your BlackBerry® smartphone for fast access to your mail account when you're on-the-go. Just browse from your BlackBerry® smartphone to download the application. If you don't have a BlackBerry® smartphone, you can access a streamlined version of the Gmail web interface from your phone, built especially for mobile devices.
• Supported browsers Microsoft Internet Explorer, Mozilla Firefox, Safari, Opera, Mozilla, Netscape and others.
• Supported languages US and UK English, simplified and traditional Chinese, Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tagalog, Thai, Turkish, Ukrainian, and Vietnamese.

Instant Chat Overview 

Instant helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. It includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used. Moreover it is progammed in PHP with Mysql for the datatabase. Other highlighted features include 

• Ability to create your own questions,
• Auto inviting visitors,
• Referer tracking,
• Page tracking,
• Ability to view what the customer is typing as they type,
• Multiple chat sessions,
• Sound alert,
• Leave a message if offline,
• Push urls,
• Quick responses,
• Customizable graphics,
• Multiple operators,
• Runs on your server.